Hot water system repairs Perth

Hot water systems maintenance

There is nothing more frustrating than getting into the shower or standing at the kitchen sink and opening the tap only to find that something has gone wrong. Is there no hot water coming out? Is the system leaking, starting to rust or lacking pressure? Then you need to call Hot Water Factory fast to determine the problem and fix it. We have experienced teams ready to service your system with our mobile vans that are equipped with everything that is required to fix any possible problem with your hot water system. Each repair unit is equipped with diagnostic tools and a full range of parts to ensure your problem can be located and repaired on the spot.

Our hot water specialists are available across the Perth metropolitan area and surrounding regions, including Dawesville, South Yunderup, Pinjarra, Karragullen, Chidlow, Yanchep, and everywhere in between. We offer a fast, same-day service and our specialist hot water technicians provide efficient and effective solutions to get your system up and running again within no time. We have been installing, repairing and servicing hot water systems in Perth for decades. With our solid reputation and excellent skillset, you can rest assured your system is in good hands.

We specialise in the supply, installation, replacement, servicing, and repair of:

Rinnai
  • Solar hot water systems – electric boosted
  • Solar hot water systems – gas boosted
  • Continuous flow gas systems
  • Electric storage hot water systems
Rheem
  • Solar systems – electric and gas boosted
  • Gas storage hot water systems
  • Gas instantaneous hot water systems
  • Electric storage hot water systems
Conergy
  • Solar systems – electric and gas boosted
Solahart
  • Solar systems – electric and gas boosted
Edwards
  • Solar hot water systems – electric and gas boosted
Bosch
  • Gas instantaneous hot water systems – pilot, battery, and hydro powered
Pyrox
  • Gas instantaneous hot water systems

HOT WATER HEATER TROUBLESHOOTING

Gas hot water system problems

No hot water – check the pilot light

Not enough hot water – clear the vents

Pilot will not light or it won’t stay lit – follow unit’s instruction manual, if the problem persists, it could be something more serious such as a burst valve

Water too hot – check the thermostat

Black or rusty coloured water – change the anode rods

Hot water tank is leaking – call a repairman, dealing with gas is hazardous

Solar hot water system problems

No hot water – Check the water heater circuit breakers

No hot water in the morning or a high electricity bill – the piping system and valves may be incorrect as the water is cooling off throughout the night rather than during the day when no one is home

Pump running at night – if the controller switch is set to ‘automatic’ then the pump runs continuously at night, call a technician to change this as it is set upon installation

Knocking noises in the tank – the control may be set low and the pump is shutting off during sunlight hours

Electric hot water system problems

No hot water – check the circuit breaker or the thermostat

Not enough hot water – check the thermostat or the element may need to be replaced

Takes too long to reheat or the water is too hot or cold – adjust the thermostat (if it is defective, contact a repairman to replace it)

Noisy heating elements – either a scale build up or the incorrect elements, it may need a simple clean or replacement

Black or rusty coloured water – element scale build or dissolved anode, again, clean or replace

Foul odour – flushing the tank and cleaning it would be the best option as a build-up of bacteria likely causes the odour

Pressure relief valve leaking – contact a repairman to change the valve

Hot water tank is leaking – depending on the leaking point, it could be a bigger problem than replacing a part, contact a repairman

For any servicing queries, contact Hot Water Factor for assistance

Service Area

Our fully qualified service teams attend to Hot Water System problems right across Perth.

We service the Perth metropolitan area:

  • South to Dawesville and South Yunderup
  • South East to Pinjarra
  • East to Karragullen and Chidlow
  • North East to Chidlow
  • North to Yanchep
  • …and everywhere in-between!

If required, we can also travel outside the Perth metro area for a small travel fee.